Our Major Transformational Purpose: To Make People and Businesses Excel
Aspirations
- To establish a professional, profitable and exciting consultancy company with best in class service levels.
- To provide tailored and innovative solutions, bespoke to customer needs
- To develop into a company that is on the leading edge to compete with and challenge established world class companies of similar ilk
- To have a reputation as the ‘pride of the industry’ for its size, as judged by its customers
To achieve these via my personal services and by using a selection of high calibre associate consultants that exude professionalism and adopt a fun, team-like environment that we can all enjoy and thrive in.
Mission
- The culture within Polaris True North Consultancy will underpin its business aspirations by providing passionate and professional guidance that will deliver attainable, sustainable improvement and transformational change that will help customer’s meet their potential and aspirations.
- To watch & learn with open eyes & ears. To participate and endeavour to understand customer wants, needs & challenges
- to develop realistic, cost effective, structured and co-ordinated root cause countermeasure activity and improvement plans that are aligned directly with the customer.
- The business will be built on trust, respect, commitment, loyalty and making a real contribution. Ownership will be taken where appropriate, to strive to deliver customer expectations. Being prepared to go the extra mile to ensure the highest level of customer satisfaction.
